Proactive support for your organization’s telephony infrastructure is now a vital element for today’s forward-thinking businesses.
Any disruption to communication costs your business money and can potentially mean the difference between winning a major new client and that client contacting your competition.
Business Telephony offers preventative maintenance and remote and on-site telephony support for SME businesses. We understand that each business has different requirements and budgets but our Service Level Agreement is the same –
- Response times within 4h (96% of faults are responded to within 30 minutes of receiving your call or email)
- Round-the-clock access to your Account Manager
- Constant monitoring of your telephony systems to identify and remedy faults before you become aware of them
- We talk to you in plain English and NOT techno-babble
- Our engineers are trained to the highest professional standards
- You benefit from enterprise-level support at fully affordable costs
- Regular reviews of your business’s telephony infrastructure and cost-saving advice
You now no longer have to choose between service quality, ease of communication and efficiency.